APPAREL COMPANY
FAQ PAGE
We are an online store based out of Kitchener, Ontario, Canada. Our address is 159 Appalachian Cres., Kitchener, On. Canada, N2E1A3. For pickup orders, please ensure you receive an email confirmation to schedule your pickup window! You can find it in our maps on our contacts page here.
Currently our focus is using heat presses, applying premium HTV (heat transfer vinyl) to all of our clothing. We pride ourselves with quality and attention to detail for all our products.
That's easy, we have conveniently provided a sizing chart side scroller to every one of our product pages. You can also follow this link provided here. Just navigate the arrows till you find the product you are tying to size.
As we grow so does our vision to supply many kinds of materials but right now our catalog mainly consists of Gildan preshrunk cotton. However our custom orders can vary according to personal preferences from 50/50 blends to Performance blends. It's best you contact us here to confirm custom orders.
Currently our focus is using heat presses, applying premium HTV (heat transfer vinyl) to all of our clothing. This is a process adheres our vinyl to our clothing rather than just printing (painting) on top of the clothing. We pride ourselves with quality and attention to detail for all our products to make sure you have a long lasting product.
- Wash inside out on cold with like colors.
- To dry, gently stretch corners and hang.
- If using dryer, only use delicate cycle on low heat for less shrinkage and long lasting vinyl prints.
- Do not iron on design.
You can find these washing recommendations on the listing section of all of our
products along with our fabric profiles and features.
Yes, we absolutely do custom orders! You can choose from our catalog or upload your own verse or image, and we'll print it on the apparel of your choice. Just reach out to us through the Contact Now button found here for more details!
Yes, we can supply bulk orders for churches and ministries! We aim to partner with faith-based organizations to provide affordable apparel that represents your ministry. Feel free to reach out to us here to discuss your specific needs and how we can help!
Get-Up Gear uses Stallion Express making sure all our orders are protected by Stallion Protection so that our customers i.e YOU...can know your order is in good hands from our door to yours!
Contact us here if have any further questions.
Get-Up Gear is currently running on Wix and with that, you get the same protections as we do running with the same Wix Encryption standards. 'Secure checkout' really does mean, secure checkout so you can sign up, subscribe, browse and purchase with confidence! More details can be found here.
Contact us here if you have any further questions.
Yes of course, you can send us any picture file format - jpeg, png, gif, tiff, xcf, svg, etc. via email to info@get-upgear.com. Along with your request of apparel your looking for and any questions. To save time, also send color and size preferences. We will reply within 48 hours to let you know it has been received and a concept photo to see if we're on the same page.
Our shipping policies can be found here.
Our return and exchange policies can be found here.
Our terms and conditions can be found here.
We believe that, 'In the beginning was the Word, and the Word was with God, and the Word was God' and 'All scripture is given by inspiration of God' John 1:1, 2 Timothy 3:16. So in stating that, we also believe in the Hebrew tradition of Shema, Deuteronomy 6:5-9 and following it up with Ephesians 6:10-17. From discussing the Word of God always and armoring ourselves up by literally wearing His Word everywhere we go.
Yes we do and you can find it here.

